This shipping policy describes the shipping arrangements for orders placed on our website.
Order Processing
Once your order is submitted and payment confirmed, we will begin preparing your items for shipment. Order processing takes 1 to 3 business days. This timeframe does not include weekends. During periods with high order volume, minor delays in processing may occur.
Delivery Estimate
After your package leaves our warehouse, the estimated delivery time ranges from 6 to 12 business days. Delivery times are estimates and cannot be fully guaranteed. Factors beyond our control may affect delivery progress, including transportation disruptions, local logistics delays, or local import processing.
Customs and Import Charges
We handle all customs and import related fees for your shipment. You will not need to pay any additional customs duties or related import costs when receiving your package.
Tracking Your Order
Once your package is dispatched, we will send you shipping tracking information. You can use the tracking details to monitor the movement of your package. If you cannot locate your tracking notification or encounter issues with tracking updates, please get in touch with our support team through the Contact Us page.
Delivery Issues
If your package is marked as delivered but you have not received it, please check with neighbors, building management or local delivery service first. If the package is confirmed lost or damaged in transit, contact us through the Contact Us page and we will review your situation.
Address Modifications
Please double-check your shipping address before completing checkout. If you need to adjust your delivery address after placing the order, contact us as soon as possible. Address changes may not be possible once the package has already been shipped.
Policy Revisions
We may update this shipping policy at any time. Any changes will be published directly on this page. We suggest reviewing this policy before placing new orders.
If you have any questions about shipping arrangements, please reach out to us via our Contact Us page.
